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Client Accounting
Is anyone having trouble accessing online client accounting today? Also, I can't log into my.myob. Is there an outage?VinceP60 seconds agoPlace MYOB Accountants Office & Accountants EnterpriseMYOB Accountants Office & Accountants Enterprise14Views0likes3CommentsWelcome to the new Community Forum!
Good morning everyone! Welcome to our NEW Community Forum! We hope you find value in this newly upgraded space. We've simplified our board structure and have archived posts with no solutions to make it easier for you to navigate and find the answers you're after! If you have a question that's yet to be answered - feel free to start a new post! Simply click into the board that relates to your question and select "Create a post". If you have any feedback about the navigation and layout of our new Community Forum, leave a comment below - we'd love to hear from you! Feel free to reach out if there's anything you're unsure of or have any further questions! Cheers, Amanda. *Please note: You may notice that some functionality is missing post-upgrade such as your personalised profile icons. We are aware of this and are actively working to resolve it.609Views6likes22CommentsBank feeds
I had a credit card bank feed working very well for over 12 months. I started a second additional myob account for a separate business and asked for its own bank feed from a dedicated bank account. Somehow the new business bank feed picked up its assigned bank account and ALSO the credit card for the original MYOB account. ( I cancelled the credit card on the new bank feed ) The original MYOB account then stopped receiving the credit card bankfeed which was working perfectly well. I have checked the original MYOB bank feed and it says connected and ready . Multiple phone calls to MYOB and bank and they say all is ok ??? very frustrating as still no feed. Should I cancel the bankfeed, wait several days and the re-apply in the hope that it resets itself ? Ash10Views0likes3CommentsMYOB Security
I have found a gap in MYOB permissions which is troubling. In inventory you need permission to move items from one warehouse to another. This works well - if you don't have permission the link is greyed out. Here's the problem - you can get around it. I have staff who have "read only" ticked in their user profiles under Locations and move items not ticked at all. They can however go to Items Register > Search for an item and click on the individual item > click on the tab called locations > click on the move items (bottom left ) and without the above permissions move items around to to other warehouses. I have tested. Any ideas on how I can protect this activity? The people who have Read Only in inventory need to be able to read but not move any items.3Views0likes1Comment