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Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.

Product Ideas

Setup: Reduce Latency

Contributing Cover User




10 Posts
Contributing Cover User

I have read a couple of other threads concerning the latency issue encounted with AR Live.  It appears to me that with every action performed, AR is connecting to the servers to download and upload information.  Simply  inputting a sale can take an excesivley long time as the program connects to the cloud servers to get a list of items (along with ancillary information connected with that item) before you can select an item.


Once the sale is input, and the "record" button is pressed, the program uploads this information straight away - while the user sits in front of the computer like a chump not being able to do anything until the information of that sale has been uploaded.  


Wouldn't it be an easier idea to make the upload in a background thread?  Record it onto the disk first (which doesnt take long) and sync with the cloud server in the background enabling the user to continue using AR without interruption?


So my suggestion is to make the syncing a background process enabling the user to continue using the system while the upload is happening.


FYI my system is less than one year old with an i7 processor, 8gb RAM, and AR installed and working off an SSD.  We use ADSL2+ internet with only 2-3 other devices using the network at any one time. 




"Accountright Live latency issues"