Agspec4
3 years agoExperienced User
Inventory not being reduced after sale
i generated a sales invoice but when we had fulll stock take count, inventory has discrepancy and found out this transaction inventory was not deducted in and not shown in the item register list..
what possiblity could happened? i searched the forum here and there's someone who had same issue in 2019 but the solution shows only that the issue was raised to higher level that MYOB specialist called them and fixed the issue. No explanation on how to fix it and what cause it , human error or software glitch..
please help. thank u
Hi Agspec4 , one thing to try is editing the invoice, add a full stop to the journal memo, then click OK. This re-records the invoice, and the stock may then reduce.