Hi Agspec4 , one thing to try is editing the invoice, add a full stop to the journal memo, then click OK. This re-records the invoice, and the stock may then reduce.
Hi Mike_James
A million thanks to u🙏
it works . Stock is deducted 👍🏻😊
Hi Agspec4 , glad it worked. You must now check whether there are any other invoices affected. Use the Sales Item detail report, run for this month to start with, and customise it to show the gross margin percent. (Remove unwanted columns). Save as a custom report once it is set up correctly.
Affected invoices for inventoried items will show a 100% gross margin, while other invoices for the same product will display a normal margin.
Any affected invoice needs to be corrected. by opening/editing/re-posting.
If you do find any more, then run the report for a previous month and review that. I'd be interested to know what you find.
For cases where the volume of such invoices is high, we (Datawise) have a scripted solution.
