TO MYOB: PLEASE provide an alternative to SMS for receiving the authentication code for super payments. In case you're not aware, a large portion of rural Australia is NOT covered by mobile, hence SMS is useless. So this means every quarter we have to call MYOB and wait for two hours to get an operator - today it was 102 minutes. Not every small business has someone sitting by the phone for business hours. And in a Live Chat converstaion with MYOB, the MYOB agent Ness even had the hide to suggest: "Mobile coverage is more widespread than that of the internet that's why MYOB has decided to select SMS." I believe this is factually incorrect - certainly geographically. It is time for MYOB to talk to customers to in fact determine whether this unilateral approach is appropriate, and whether in fact an alternative should be available - an email is just as secure, as the code is useless unless the MYOB account has been logged in to, which requires, guess what - an email address. Another alternative is a message via Messenger, which works off the internet.