Importing failing

[FionaB2]

Hi there, this is my first time on the community.

I am hoping that someone can assist me with an import issue I'm having with an older version of account right, 2020.2.2

Each month we import a Petty Cash spreadsheet into MYOB as a spend money transaction.  The information is converted to a "Text - tab delimited" file and we use the import/export assistant to link the account chains.

This month the import will not load - I've checked everthing I can check. I have run multiple copies, have tried adding extra headers.  I have retried a previous month and it worked!  So it is something I have missed in the latest spreadsheet, but I can see any difference

Any assistance would be greatly appreciated.  I have attached the Text file and the Error Log.

[Mike_James]

Hi @FionaB2 , welcome to the forum, and thanks for posting the log and the file. The log says the date is invalid. There are no separators, I recommend formatting it as dd/mm/yyyy, then try the import again. 

[FionaB2]

Thanks @Mike_James for the quick response.  I will give that a try and see if it works.

[FionaB2]

Hi @Mike_James ,

Sadly that hasn't worked either.  I'll keep trying!  

I've attached the new error log.

Thanks again

[gavin12345]

Hi @FionaB2 

As mentioned by @Mike_James , the problem appears to be in your formatting. Before trying to import I suggest you open the import file in notepad and ensure it looks right. Your first one had the date formatted as 45107 - the second changed all account numbers to long format dates.

Regards

Gavin

[FionaB2]

Hi @gavin12345 ,

Appreciate you feedback thanks.  I will go back and check the formatting in the document again, and recheck the Import file in Notebook.

[Mike_James · Accepted solution]

Hi @FionaB2 , I now see my first comment was incorrect. The error "invalid date" was probably a reference to the value of 45107 in the first transaction line, which is an Excel date value. You should format that cell as a date (dd/mm/yyyy) without a time value. 

For the new error (invalid account number), there is a line with a value of $292.30 where the log is not showing the (internal) account ID. This indicates it may be the problem line. From the original import file, the account number on that line is 6-2027. Can you check the account number on that line and make sure it is postable, eg not inactive or with some other issue?

Some import errors are linked to other causes, so I suggest correcting both issues then retry. 

[FionaB2]

Thank you @Mike_James - I managed to reformat both cells and the import worked.  Appreciate you help with this.