Bank File

[jessica87]

I have made a bank file made for wages and paid the wages, but the amounts still showing to be processed when I went to do the next wage run. Can anyone help?

[Tracey_H · Accepted solution]

Hi @jessica87 

Thanks for your post. So that I can look into this for you can you please clarify where the amounts are still showing to be processed. If this is within AccountRight a screenshot would be great. If they still need to processed through your bank, you will need to check that the ABA file uploaded correctly and that you authorised that payment in internet banking.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[jessica87]

The amounts are still showing to be processed when I went to do the next wage run while creating the bank file.

I double checked and the previous bank file was definitly processed.

Is there a way to select the old payments as having already been paid?

[Tracey_H]

Hi @jessica87 

When you record a payment through Prepare Electronic Payments and create an ABA file, that process includes transferring the payment amount from the Electronic Clearing Account to the Bank Account for reconciling. Is that payment appearing in your bank account in the Reconcile Accounts window? If you have old payments in the Prepare Electronic Payments window, what are the dates for those transactions?

You can send me screenshots by private message so that I can assist you better.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.