H-TS
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Re: Part 2: Announcing Changes to our Ideas Exchange
Maybe you could have gone through and provided a final closing comment on all the old ones before shutting it down. Even a "sorry, not a chance" is better than being ignored. Not sure it's better than "it's coming this September, oh no, wait, we've changed our mind" (emailing receipts ring any bells????). I acknowledge you're trying to improve this with these changes, and I appreciate that. However, simply closing them off/deleting them with no resolution feels like all our posts and comments on the other non-trending items have been deemed worthless. That doesn't really encourage me to continue trying to contribute to the ideas exchange. Will the ones being carried over still show that they were first requested 10-15 years ago, or will that fact be hidden from your new users too?24Views0likes2CommentsRe: Part 2: Announcing Changes to our Ideas Exchange
It sounds like anything that's not currently trending (because people can't find it?) won't be carried over, and we'll lose all the history of comments and suggestions that show we've been (im)patiently waiting for over a decade for some of these items. A significant number of the ideas aren't even new ideas, they're purely requests to fix things that used to work and no longer do, or to bring back features that simply disappeared out of the system overnight during a so-called 'update'. I'm all for change, especially when things are obviously not working, but to pretty much delete all those requests and make us start from scratch? That's just rude. Is there a way I can export all the ideas I've suggested or commented on (as different users from past employers as well as this profile) so I can recreate them myself (if I have a spare 1000 hours)? Cynical me thinks this is a convenient way for you to hide the long-term requests that have been ignored from any new customers you manage to drag away from your competitors. Here's my new suggestion for today - the one I was already worked up about before I even saw this post: Stop sending our internal accounts data to our customers without our knowledge! Such a huge breach of our privacy (which I've reported several times already to no avail). 1. Allow us to turn off the option for other MYOB users (our customers) to link their files to our MYOB file. Allowing them to do this without even notifying us that they have, gives them access to our internal breakdowns by ledger code instead of the lump sum price we've quoted and invoiced. Sure, you claim it's to make it convenient for your customers, butwe are also your customers and we do not want them to do this. 2. Using the send from MYOB emailing option, also does this if they click on the link to the invoice instead of the attached PDF. 3. And today, we've discovered we've been unknowingly sending clients our internal notes and breakdowns ever since we activated the online payments service, after you finally (thankfully) allowed us to exclude bpay as a payment option. I've turned off the online payments now until you provide an option to remove the 'invoice summary' section from the cover email that goes out with the invoice but the convenience of sending emails from within accountright still (marginally) outweighs your breach of our privacy, otherwise we'd be having emails sent from too many different email addresses and no central place for replies to be collated. It also means we don't have payslips sitting in someone's outlook sent folder. How will you be ensuring that the 1000s of other ideas, not in the 30-50 trending list, aren't being forgotten?20Views1like4CommentsMake the Payroll Summary report filterable by employee
We have a cents per kilometre allowance set as an hourly item at the cents per km rate and the quantity in the pay entry screen is the number of kilometres. On the standard Payroll Summary report, we can see the total quantity paid to everyone but can't filter by employee. On the Payroll Activity Detail and Payroll Category Transaction reports, we can filter by employee but only get the dollar value. It's seems like this should be pretty standard for any software claiming to be payroll software. We don't use the browser version but I did check the report options there too. If there is a useful report there, I'm open to that suggestion too. The data is all there, I just can't get it onto one report, so we're left having to double-handle this information outside of MYOB to track when employees are nearing the annual cap when the tax rate needs to change.Re: Own vehicle cents per kilometre tracking
Thanks Genreve. I don't think my use case could be unique since this is the method recommended on the MYOB help pages for setting up allowances. If, however, I've misunderstood the help page and there's a better way to process these payments, I'm open to changing it so we can report on it and not double-handle the information. Any alternative suggestions you have will be gratefully received. I meant to add this as a suggestion at the same time but forgot although I really don't know why I bother sometimes. Voting and comments from other users are ignored and MYOB developers seem to do whatever they like with no understanding of how real-world users actually need the software to work.5Views0likes0CommentsRe: Cards: Set a default Invoice Delivery Status (system wide)
I'd like to give this a like and a thumbs up but the like button is still greyed out for me... although it seems I'm the only forum user affected by that. I see it's also 3 years since I last came here and discovered I'd already voted for it.7Views0likes0CommentsOwn vehicle cents per kilometre tracking
Has anyone found a way to enter/record own vehicle cents per kilometre allowances in a way that also allows you to report on how many have been paid per employee so we can monitor if someone is close to the 5,000km limit before the tax rate changes? We have the allowance set as an hourly item at the cents per km rate and the quantity in the pay entry screen is the number of kilometres. On the standard Payroll Summary report, we can see the total quantity paid to everyone but can't filter by employee. On the Payroll Activity Detail and Payroll Category Transaction reports, we can filter by employee but only get the dollar value. I guess we could manually divide by the rate to get the number of km but surely there's a way to get this onto a report? It's seems like it should be pretty standard for any software claiming to be payroll software. We don't use the browser version but I did check the report options there too. If there is a useful report there, I'm open to that suggestion too. The data is all there, I just can't get it onto a report. I've contacted support and was told it's not possible but I know there have been other instances where I've found workarounds so I'm hoping this brains trust will have a better answer. (Please don't suggest third party report providers - we'll just track it manually if it can't be done in MYOB.)21Views0likes2Comments2FA - Allow to choose default method
So, we now have to do this every 24 hours (in addition to retyping our email address every time), and it was suggested that we set up a secondary method as a backup. Yet there's no way to choose which of the three methods I've now set up should be my default. That means, MORE clicks and time wasted before I can get into the software to start my day, to select the option to 'try a different method'. Please let us choose our own default option.