Base Salary amount not automatically showing on fortnightly pay

[Lazzcorp]

Why does the Base Salary amount not show up automatically in the Standard Pay screen or when trying to do a payrun.

My new employee has completed the self-onboarding. I have then entered the pay details for the new employee in the Payroll Details/Wages tab & have ticked Base Salary, but nothing appears when I go to process the pay. I have to automatically enter the fortnightly pay. This has never happened before.

Why doesn't the pay automatically appear?

[Doreen_P · Accepted solution]

Hi, @Lazzcorp

Thanks for your post.

If a new employee had just completed the self-onboarding and a card file has been created, you will then need to manually enter the base salary if you want the figures to show automatically when processing pays. To do this, go to Card File > Cards List > Employees tab and then select the employee name > Select Standard Pay.

Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

Best regards,

Doreen

[Lazzcorp]

Thank you Doreen.

[Doreen_P]

Hi, @Lazzcorp

You're welcome! We're glad that we were able to assist you. Please feel free to create a post again if you encounter any issues.

Best regards,

Doreen