Forum Discussion
Hello everyone
Can you please check the version of windows you are on, if it isn't up to date, can you please update and then try again? Please let me know what version you were on, the version you upgraded to, and if it still gives you the error.
This information will assist our team in finding a solution for this as they are currently investigating the cause.
As a current workaround, you are able to put your file online and then log in using the browser version at app.myob.com and process the pay run.
Hi MYOB Chris,
I am like Heal, in the older windows stakes...
We run Windows 7 still, since we run exceptionally old high end programs (Some still DOS :) )
We are 65 + years old :)
Our Level 2 lacky said the error is your end after the lastest upgrade..
As noted on your image, after we login to the STP reporting login screen.
Our Level 2 admin stated, Since we are forced on automatic program upgrades, the instant they come out
(bleeding edge),
He said we are exposed to upgrades that arent fully tested to a "Stable" level
Hence the issues we, and others, are now facing...