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August 2022
August 2022
Hi
I am trying to Pay Super but MYOB won't let me. Saying "Unavailable".
Can someone advise why?
Thanks
DH
August 2022
August 2022
I'm having the same issue.
August 2022 - last edited August 2022
August 2022 - last edited August 2022
Thanks for your post. We are aware that some users are experiencing time out and Something went wrong errors when processing super payments. Our developers are investigating and we do apologise for the inconvenience.
August 2022
August 2022
I can't authorise my super payment either, keeps telling me the service is unavailable.
August 2022
August 2022
Hi
See attached - I get the code sent to my phone, but MYOB "Not responding"
Info and screenshots attached
August 2022
August 2022
I am having the same issue - keeps saying "Not available:"
August 2022
August 2022
Hello @calvinn
Welcome to the Community Forum.
We are aware that some users are experiencing time out and Something went wrong errors when processing super payments. Our developers are investigating and we do apologise for the inconvenience.
October 2022
October 2022
I'm having the same issue, please advise how I can fix it
October 2022
October 2022
We are experiencing an issue with Pay Super not working. I see from the Forum, that users were having issues with this in August. Has this been rectified and if so, how do I fix our Pay Super?
October 2022
October 2022
Hi @Gingerjiang and @J9Stub
We were aware of users receiving an error when trying to process super payments from the 6/10/2022 to 11/10/2022. This has now been resolved so you should be able to process those payments now.
If you continue to have problems please start a new post with detailed information so that we can assist further.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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