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July 2019
July 2019
Hi LisaMBA
I was referred to the post by Steven - ETP appearing as double
I used this to get the fix done for the current year and from what I have read it is fixed from then on. Athough my STP reporting was overstating the figures so not sure if same issue.
I have ETP payments to do this month so will be interesting to see if it works correctly.
July 2019
July 2019
I am having the same problem all MYOB reports are reconciling but not to the STP - has a resolution been found?
July 2019
July 2019
Having the same issue - myob reports all reconcilling but not STP ???? Any updates??
July 2019
July 2019
Hello @LisaMBA @Daniathome1
I'm sorry to hear that you have had issues getting your final figures to match STP figures. If you have identified ETPs as the offending numbers, did the link provided by @bungy15 ETP appearing as double clear things up? As stated in that link:
"Note: This particular situation has been resolved for the future, however, for employees with ETPs created during the Payroll Year 2018-2019 may be affected, depending on when that ETP was created for Payroll reporting."
If not, as the original post is directly related to ETP double ups and has been resolved, I kindly invite you to create your own new threads on the boards with further elaboration on your particuar inconsistencies so that we and the community might better determine what might be causing your numbers to not match.
As a general statement, STP relies on YTD data being put through so first port of call would be to do $0.00 pays as an update event, and then checking categories have been set up correctly. Other helpful things would be to determine if it attects certaing groups, or all areas, but again, kindly create new posts for these issues if they do not relate to the parent post.
** If you are still having issues with ETPs please let us know, otherwise this issue is considered resolved **
Cheers,
Andrew
MYOB Community Support
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