Unable to connect to Payroll Reporting centre

Hello AccountsHughes 

Thank you for your post.

If you're connected to the internet, you should be able to access the STP reporting centre without any issues.

But if you see this message, it can mean:

• you're not connected to the internet
• your internet connection isn't stable
• your computer needs updating.

I'd make sure your internet connection is fine and try again. If you're still having trouble, you might need to install a Microsoft security update on your computer. To install the required update, can follow this Microsoft support article.

Please let me know how you go.