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FionaL's avatar
FionaL
Cover User
24 days ago

Balance Sheet not balanced

Hi

 

Our Balance Sheet is now unbalanced, after many many years of being perfect. It's the Historical Balance that is throwing it out.

I have tried using the method of changing an opening balance from $0 to $0.01 and back again. It did reduce the discrepanacy from $20 odd thousand to $4335. But I need to get rid of the discrepancy completely.

I gather I need to send someone a PM to get this sorted, but I don't know who to?

 

Can you please help?

 

1 Reply

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    24 days ago

    Hi fional, 

     

    Welcome to the Community Forum. We appreciate your efforts in troubleshooting before reaching out.

     

    We're committed to assisting you with your balance sheet issue. To better understand and resolve your problem, could you please provide us with the following information via private message:

    • Serial number. 
    • Full name and email address.
    • Company name. 
    • Company File ID. 
    • Screenshot of your balance sheet report. 
    • Any other relevant information. 

    We eagerly await your response.

     

    Thanks,
    Genreve