MYOB fails to export report to excel

[cs1f]

Hi, we are a business using MYOB AccountRight Plus AU 2024.3.0, build: 2024.3.1.6, it has been a trouble that our software no longer able to export reports to Excel sheet. Please see attached diagnostics log and help to fix the issue. Thank you!

[Doreen_P]

Hi @cs1f,

Thanks for your post, and welcome to the MYOB Community Forum.

I was able to check the diagnostic log you attached on your post. Kindly attach as well a screenshot of the error message received when exporting report to excel. Make sure to remove any sensitive information before posting in the Forum.

I am looking forward to your response.

Best regards,

Doreen