Forum Discussion

IdaS1's avatar
IdaS1
Experienced User
31 days ago

Closed sales still appearing outstanding

Good morning   The below list of invoices have all been paid by the customer however, they are still showing outstanding on the sales register, can you please advise how we can close it off the sal...
Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi IdaS1,

 

Thanks for your post.

 

Thank you for providing screenshots to better assist you with your concern. We were able to run a fix on your company file. Kindly clear your AccountRight and then log in again to your account.

 

Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

 

Best regards,

Doreen

IdaS1's avatar
IdaS1
Experienced User
28 days ago

Hi Doreen

 

Thanks, trying to private message you but doesn't appear to be working, can you advise?

Screenshot 2024-04-18 153426.png

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    25 days ago

    Hi IdaS1,

     

    Could you please send me a private message again? I have granted you access to private messaging.

     

    Best regards,

    Doreen