Invoice reminder option is blank?

NickieDee · February

I can not access the invoice reminder settings on the desktop app, the pop up just appears blank.

Anyone else had this issue and been able to fix?

I can access via a web browser but this isnt ideal.

Any help would be much appreciated.

Thanks

Genreve_S · February

I know how invoice reminders are essential to make sure you receive payment. We appreciate you for posting your concern here and I apologize for the delayed response.

The issue you're experiencing is due to internal preferences in Internet Explorer that currently lack an option for modification. Unfortunately, the only available workaround at this moment is to send the invoice reminders through a web browser. I encourage you to post this concern on the Ideas Exchange Boards for our developers' attention.

In the meantime, please feel free to reach out if you need assistance with any other matters.

Thanks,

Genreve