Price Level 0 (Base Selling Price) bulk update not importing

[EPFire]

Good Afternoon,

There was an old post advising that it was being looked at. MYOB will not do a bulk upload for pricing level 0 (base selling price). Has anyone got a solution as yet ? The previous thread did not atcually have an answer. We already use the other price levels & would like to use Price Level A as well.

Thanks Anthony.

See Gavins reply below.

Don't waste your time trying different things - AR2022.11 simply will not change the Price Level to Base Selling Price for a customer - it is a known 'minor' bug - which MYOB will fix eventually when they start to take 'minor' bugs seriously. From experience, don't hold your breathe.

You would be better off accurately setting your Item Prices for the Level the Customers are set to use. However this too can be problematic if you have duplicate price matrix entries (another common 'minor' bug - however at least MYOB have a script that can fix this).

I know a MYOB specialist who can set the Price Level to Base Selling Price using a different method. Send me a private message if you want contact details - there would be a fee for the work.

Regards

Gavin

(gavinw222@gmail.com)

[Earl_HD]

Hi @EPFire,

Thank you so much for your post and welcome to the Community Forum! 

My apologies for the late response. This issue has been escalated to our product specialist team, and they are actively working to find a solution. In the interim, the current workaround involves updating price levels for cards to Price Level A-F, which will maintain their intended functionality.

We sincerely apologize for any inconvenience this may cause in the meantime.

Feel free to post again if you have further queries and one of us will be happy to assist you.
Regards,
Earl

[EPFire]

Thanks Earl_HD ,

Only issue there is, we are already using BtoF for other customers & want to be able to use A for some other customers. It will make our invoicing a lot simpler.  Less having to do manual invoicing.

Thanks for replying tho.

[Earl_HD]

Hi @EPFire,

We appreciate your feedback, and we understand your desire to use both BtoF and A for different customers to streamline your invoicing process. We recommend posting this valuable suggestion on our Product Ideas page for consideration in future updates. 

Please do let us know if you have further queries and one of us will be happy to assist you.
Regards,
Earl

[EPFire · Accepted solution]

Hi All,

We found an external solution for our issue. 

FGH Tables (admin@fghtables.com) can fix these and many other issues. Excellent service & it is done out of normal work hours so we could keep the work happening.

Thanks for Gavin (below) for the suggestion.

Thanks

[Leneth_A]

Hi @EPFire,  
 
Thank you for the update on this. We are glad that you have managed to resolve the issue. Thanks for sharing it with the MYOB Community as well so that others can benefit. We truly value your contributions to our community. We will be closing this thread now. If you encounter any other issues, please feel free to start a post again and one of our moderators will attend to it.
 
 
Cheers,   
Leneth