bank teller's mistake
Good afternoon team,
I have issued a bank cheque in the amount of $4855 and deposit it on Monday to cash it.
On the MYOB record shows that the deposited amount was incorrect ($4885 instead of $4855) as the bank teller's mistake.
The bank has refunded $4885 next day and adjusted to $4855 now.
How should I process this in the MYOB system?
Please refer to the attached printed screen and advise us for it.
Thanks in advance.
Kyu
Hi Butterfly8
Thanks for your post. As the $4885 has gone into your account and back out I would record a Receive Money transaction for the deposit allocated to a holding/suspense type account. Then record a Spend Money transaction for the withdrawal allocating the amount to the holding/suspense account.
You will be able to match those transactions with the bank feed transactions and the holding/suspense account will be cleared back to zero.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
