Forum Discussion

crickets's avatar
crickets
User
2 months ago

emailed invoice payment link

HI, Previously i could email invoices to customers and they could pay through a link. During the last few months a number of customers have said that they can no longer access the link to pay. They...
MikeG1's avatar
MikeG1
MYOB Moderator
2 months ago

Hi crickets, it might be that the option is unticked when the invoice is generated
You can check this setting as per the below screenshot

All information regarding the Online Invoice Payments feature can be found here 

  • crickets's avatar
    crickets
    User
    2 months ago

    Can this be set up as a default across all invoices?

    • MikeG1's avatar
      MikeG1
      MYOB Moderator
      2 months ago

      Hi crickets , it should be enabled by default.
      I also noticed this information in the help article that may be relevant to you. This link to this article for you to read more is in my original message