In Tray deleting all my purchase invoices
There I was, "happily" entering all the outstanding invoices so I could pay some creditors and claim some flood recovery money when suddenly (after entering easily a dozen purchases from the In Tray)...
Forum Discussion
Hi TTO Fluoresce MichelleGraham BMS
Thank you all for the information. Our developer teams have picked up an issue that was causing the In Tray service intermittently unavailable. They have taken action to restore the service and are continuing to monitor the service.
I'd suggest give it a few minutes then restart AccountRight. If you are using the browser version please clear the browser cache also.
Sorry for any inconvenience caused.
Came back up for half a second and has now gone back to not showing anything in my in tray
Is the In Tray function down at the moment ???
It is not working on several of my files.
So have been watching and waiting for the InTray issue to be fixed. Despite the insistance this issue is fixed this is not my experience. I have waitied and rebooted MYOB as the instructions I have seen posted to several peoples post of a similar nature but this has not resolved my issues. I am stuck mid upload of months of receipts that I can no longer do while this issue persists.
Mine isn't fixed either, they need to lift their game as there have been too many issues occuring lately.
Some of my long time clients are looking elsewhere.
Exactly the grumblings are real I have clients who have also been looking into options due to issues with duplicated transactions and other rather costly issues of late.
Hi all,
Thank you all very much for the feedback. Our teams have initially resolved it but further investigation found that it's still impacting some clients from loading the documents. The teams are currently working on it.
For more details and update please feel free to follow this post - In Tray intermittently unavailable. Apologies for any inconvenience caused.
