Processing a Electronic payment with past date

Rahelstueck
Experienced Cover User
26 Posts
Experienced Cover User
Experienced Cover User

26Posts

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Processing a Electronic payment with past date

Hi there,

 

I need to record a Electronic Payment with the date being in the past. I use both MYOB for ledgers in AU and NZ and while I do not have a problem in AU (first file attached), I can't do the same for NZ, I get an error that won't allow me to proceed - 'The bank processing date may not be before your system date'.

 

In the past, I used a dirty workaround by changing my system date, but ever since MYOB moved to the cloud, this does not work anymore (see next file attached).

Any suggestion on what to do? I do find it weird that I'm not allowed to do this in NZ but in AU..

 

Kindly,

Rahel

 

bank processing date AU.JPG
bank processing date NZ.jpg
1 REPLY 1
Melisa_D
MYOB Moderator
4,283 Posts
MYOB Moderator
MYOB Moderator

4,283Posts

318Kudos

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Accepted Solution Solved

Re: Processing a Electronic payment with past date

Hi @Rahelstueck

 

Thank you for your post. As the file is Online, it will not allow you to do this. A possible work around could be is to take a back up of your online file > Restore the back up locally > Make the changes you need to make > Take a back up > Restore the new back up file online so it replaces the current file in the cloud. Our help article Restore your company file has instructions under heading To restore a backup online (to replace your online working company file) on how to do this.

 

Please do let us know how you go. 

Cheers,
Melisa

MYOB Community Support

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