sues0204
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Joined 13 years ago
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Re: In tray not working forwarded emails
this has been happening for me as well, for a few months now. I always change my emails to plain text before sending (so the images in signature shouldn't impact), but many of the bills don't make it to the in-tray. I now have to drag the bills to the uploads page to ensure that they get there. would be nice to have a fix for this.66Views1like0CommentsRe: MYOB Business keeps reverting invoice number
this is the issue though, I have changed the invoice number, or at least it is displaying as the number I want, but when I try to save or send email, the invoice number changes - please check the screenshots & read the comments so you can understand the process.74Views0likes0CommentsMYOB Business keeps reverting invoice number
I've read the threads re: invoice numbers changing, but my issue is slightly different. Having been an AccountRight user for many years, we always used the option to retain the order number when converting an order to an invoice. So order number 123 should convert to invoice number 123. Business does not do this by default, if we wish to retain the order number for the invoice number, we sometimes have to manually over-ride the invoice number. That's fine, we can deal with that (although a setup option so that we didn't have to would be great!) - but I am finding that even when the invoice number appears to match the order number (when converting from order to invocie), when we go to save or email that invoice to the customer, the number changes in that save / generate email process - which also means that the invoice number to which any pre-invoice payment has been allocated against is incorrect. please see attached document which screen shots the various stages of this process. Note that I have even tried re-typing the invoice number before hitting save / send email, but it still changes the invoice number during the save / send email. This is a real case of what you see (before you hit the save button) is NOT what you get, and is very frustrating.115Views0likes3CommentsRe: Crediting a customer account when no remittance advice is provided
Hi Matty72, The only way I've found to do this is to firstly create a $0 value invoice for the customer. Then, when you are allocating the payment, be sure to check the Include Closed Sales check-box, so that you can allocate the payment to the zero value invoice created earlier. You can theoretically re-use this $0 invoice for this purpose repeatedly. see pic attached. Hope that helps.303Views1like1CommentRe: how do I stop the "early invoice payment" popup messages that appear everytime I send an invoice?
Hi Shella, thank you for your reply, however this is not a solution at all. I still want to offer my customers the option of paying online, I just don’t want the pop-up “advertisement" that was coming up everytime I sent an invoice, offering us to sign up to buttn to get early invoice payments. thankfully, these pop-ups seem to have stopped over the last couple of days.378Views0likes1Commenthow do I stop the "early invoice payment" popup messages that appear everytime I send an invoice?
I pay a not-inconsequential monthly subscription fee, I would have thought that this would be enough to make my MYOB experience "ad-free"! Please stop with the pop-ups for invoice financing etc. ! How do I turn this off?484Views3likes5CommentsInvoice data entry inefficient - tab to next field on line
MYOB for Business is promising but there are a bunch of inefficiencies that make it difficult to stick with. (as compared to AccountRight - in particular, when entering a bunch of lines on a sales order or invoice, firstly the searching of the item number is a little slow, but once it comes up, hitting the tab key takes you to the ellipse button at the end of the line, rather than to the Description field (next field in line) or to the Number of Units field (which would be a logical next stop). (The ellipse button is the one that allows you to insert a line or remove etc.) How can we change the default field tab order??274Views0likes1CommentRe: Foreign Currency in MYOB Business Pro
are there any plans for multi-currency feature for MYOB Business? Given how "small" this world is these days, multi-currency is increasingly a part of many Australian businesses, and should therefore be a part of business accounting software.535Views0likes0Commentsnetwork request failure - link a source document
I've tried twice with two seperate purchases to link a source document from the in tray to a newly created Bill. Each time, the processing wheel spins for a while and then the screen returns with an error at the top of the screen which reads Network Request Failed. it does seem that the linking of the source document has been successful, but the error is disconcerting. Has anyone else experienced this?SolvedRe: GST Report in Business does not agree to GST Detail Report
Hi Samara, thank you for your feedback. We don't create RCTI. And in fact the net totals on the two reports are different to each other, it is not simply a difference in the allocation of the tax between income and expenses. I will try to find some time to analyse the two reports and find where the variance is coming from, and re-post here when I do. Thanks again.675Views0likes1Comment