Wrong pay item used
An employee was paid personal leave but it should have been unpaid leave. Their personal leave accrual is minus 116.25 hours, and their annual leave accrual is positive 65.19 hours. So next pay I can partly adjust to: Annual Leave: +65.19 hours & Sick Leave: -65.19 hours This leaves sick leave accrual at -51.06 hours that I need to change to unpaid leave, and I'm unsure how to do this, so that it adjusts the sick leave accrual back to zero. I know I could over the next pays take out 37.5 hours & the following pay week unpaid leave 13.56 hours so I would make the following pay 13.56 hours unpaid leave. My question then is how will this reflect to show a sick leave accrued back to zero, as I seem to be able to put negative to sick leave and but can't add a positive to unpaid leave, in the browser version of AccountRight.59Views0likes4CommentsMake Supplier Terms functionality available for browser / MYOB Business
I've posted and replied to a few spots now on this. The broswer / MYOB business version does not have supplier terms functionality. This means using uploads is a very inefficient and excessively costly way of entering supplier bills. So we have to go backwards a number of steps, and use the desktop app to be able to get bills entered up cost effectively. Please fix this up, I find it hard to believe that this functionality was not implemented from the get-go of launching the browser based system, which I firmly believe is the future....18Views0likes2Commentssupplier terms when creating a bill - works on desktop - not on browser, why?
Hi, When we used desktop to convert files in in tray to a bill, the supplier terms pull from the card automatically. But when we use the browser to create a bill from uploads, it does not use the terms on the supplier card at all. This means when we use the browser to enter up bills, we have to manually adjust the term on every bill, which is a huge huge unnecessary time cost to running our business. Why is it doing this? is it my browser (note I have tried on different browsers and different devices and they all do the same) or is it some setting /somethings else? and is there a fix? (I sure hope so)Bank feed matching very slow
Hi all I am using my file online. This problem has occurred for a long time, but is driving me nuts today more than ever! When approving lines in the bank feed, it takes hours for the lines to mark as approved. I have to sit there and watch the little spinning icons so I can go back and check that all transactions are approved. Please help! Thanks CarolynSolved22Views0likes2CommentsRecurring transactions not recurring
Hi all I have always noticed but never thought to ask here... I have some monthly automatic payments set up as recurring transactions. Is there any reason why randomly some will not recur? I process my monthly bank statement and usually i have to manually create the payment (using the RT window) and always go back in to make sure the next payment date is correct in the schedule. It is not that same transactions every time. Thanks CarolynMYOB Team - print timesheets from portal
We are an NFP that gets audited every year. Our auditors require timesheet records that show the approval on the timesheets. The information shown for timesheets in the MYOB Team Admin Portal is perfect, but there is no way to print or export it from there? The reports for timesheets in MYOB don't show all the details and don't show the approval information. Is there a way to print/export the timesheets from the admin portal instead?52Views0likes8CommentsMissing job name in payroll
In our payroll system, we have jobs allocated to all payroll staff and all categories. However, not all payroll is allocated to jobs, and a significant portion (but not all) is reported as unallocated. When we run a transaction report, I can see which pay lines include the job name and which do not. At the moment, I must enter journals to reallocate wages to the correct jobs after each pay run. Does anyone have any ideas as to why this is happening? We are using account right.34Views0likes3CommentsPayroll Run is correct but payment made is not
Hi, Last week’s pay run was processed correctly, but we encountered issues with two internet transfer payments. One employee was underpaid by $10, and another was overpaid by $36. In the following pay week, we corrected these errors by paying the $10 to the underpaid employee and deducting $36 from the overpaid employee’s pay. However, now the pay runs do not match the bank transactions. How can I resolve this discrepancy? Thank you.Solved55Views0likes4CommentsSuper Funds inactive message when making payment
I have for the last week tried to make my super payment. I keep getting the error message (MYOB Business)..."One or more super funds selected is inactive and can't accept payments". I have gone through every fund that is used this qtr and confirmed / changed ABN's for funds that have merged to be all correct. I still get the error. I have tried paying 1 fund only that hasn't changed and it is still coming up with the same error. I have tried paying a fund that I know changed and still the same error. I tried in AccountRight as well, and get an error - "Looks like something went wrong with your payment: The ABN entered for your company is invalid". I have checked all ABN's including the company file ABN and they are all correct. I am STUMPED! Any advice please?Solved39Views0likes2Comments