ETP amounts not showing in STP report
Hi, I just noticed that ETP Taxable and ETP Tax amounts for one employee are not showing in their STP report. This employee has been terminated prior us moving to MYOB, so once we have transitioned to MYOB we put those amounts in their Pay History. I am sure that I have set up the ETP categories correctly in MYOB. I have tried submitting an adjustment pay with zero amounts and also notifying the ATO about the termination pay, but nothing happened. All other pay categories for this employee are correctly shown I am not sure how to fix this issue. Any help?Trying to do a final pay, but the 'final pay' option isn't appearing
In the balancing of leave entitlements etc for EOFY, I discovered that an employee's final pay was never processed. They are still an active employee in MYOB, and I need to do a final pay to pay his unused annual leave. He left voluntarily due to sickness. Following the instructions in the help article: https://www.myob.com/au/support/myob-business/payroll/processing-a-final-pay, it mentions to select 'Final Pay' from the Pay Cycle dropdown menu, but when I go to do this, I don't have 'Final Pay' as an option (see screenshot below). How do I best go about processing this final pay? Any tips of things I can check would be much appreciated. This client is new to me, and their file is a bit of a mess in general, which is why I didn't pick up this issue until doing EOFY reconciliations. :(
Bonus and Commission payments
Hi Team We pay $ 30 per week to each employee if they work a full 38 hours per week as an incentive to come to work. We named the category Production Allowance and it is shown separately but included in Gross payment and taxed normally. Today when I processed the payroll the Pay Period menu showed Bonus/Commission first and a separate payslip allocated. I'm a little confused as this is an every week bonus, should it be included at normal PAYG tax table or taxed separately at 49% the would make $ 14.70 taxed on $ 30 which I don't think is correct but can't find a definition on ATO. Please help thank you Robyn Mantova Marketing email robynt@mantova.com.au
AccountRight Emails for statements not being sent.
When emailing a large group of statements 60 or more AccountRight will only show 10 or 15 emails in sent emails. There are no indicators to say emails were "rejected, marked as spam, or bounced, or pending". Customers contact us to say they are not receiving statements when we send every week. I tried sending small groups of 20 or less and MYOB will only select randomly approximately 8 shown as sent. When sending statements for a supermarket chains to one email address MYOB will only select a handfull of maybe 4 when all stores (40 plus) in the group have the same email adress. I checked our internet speed and we have 54 mbps download and 18 upload which is a fast service. The isse have been present before and after the new AccountRight update 15th May.
STP Reporting - Novated Lease deduction
Hi there I have a question about Pre-Tax Novated lease deductions which are set up as "Not reportable" (as per MYOB guidelines) however the employee expects his total gross wages will be reported as (gross wages-pretax deduction) but employee's gross wages are being reported as full amount without pretax deduction. I have done some searching on this community forum and it seems that I should be changing the novated lease deduction STP code to "Other Employee Benefits", which I did, but this didn't reduce the Gross Wages for the 2024 for the employee. Can someone shed some light on how to reduce the gross wages in STP? Thanks Matinacreating cost centres for payroll
Hi everyone, need some help please. I want to break up our payroll into business units instead of using the one 6-wages and salaries gl code that is linked. Has anyone separated this successfully ? I want to create a payroll group for technical support, sales and finance using different GL accounts. I would appreciate any feedback Thanks
Removing payroll categories
I have a long list of payroll categories linked to my employees, due to a change in Award, as well as our timesheet system exporting codes I don't use. Please see attachment for example. There must be a way to remove these from regular pay runs. It says they can't be deleted if they've been used, but when there are items that are NEVER going to be used again, they make the screen so cluttered and hard to check for correct entries.... and when the financial year ticks over, I think the timesheet system will send a whole bunch more through. I don't need to delete them, just to be able to select which are active and inactive, and better still, which are relevant to each employee. Any suggestions?
