Trying to do a final pay, but the 'final pay' option isn't appearing
In the balancing of leave entitlements etc for EOFY, I discovered that an employee's final pay was never processed. They are still an active employee in MYOB, and I need to do a final pay to pay his unused annual leave. He left voluntarily due to sickness.
Following the instructions in the help article: https://www.myob.com/au/support/myob-business/payroll/processing-a-final-pay, it mentions to select 'Final Pay' from the Pay Cycle dropdown menu, but when I go to do this, I don't have 'Final Pay' as an option (see screenshot below).
How do I best go about processing this final pay? Any tips of things I can check would be much appreciated. This client is new to me, and their file is a bit of a mess in general, which is why I didn't pick up this issue until doing EOFY reconciliations. :(
Hi debrowling - thanks for your question.
Can you confirm you have moved to STP Phase 2? You must be reporting via STP Phase 2 for the new Final pay option to show.
You can check this by going to the Payroll menu and clicking Single touch payroll reporting. Does it show STP Phase 2 as shown in this pic?
I hope this help!
Adrian
