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debrowling's avatar
debrowling
5 months ago

Trying to do a final pay, but the 'final pay' option isn't appearing

In the balancing of leave entitlements etc for EOFY, I discovered that an employee's final pay was never processed. They are still an active employee in MYOB, and I need to do a final pay to pay his ...
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  • SupportNoteGuy's avatar
    SupportNoteGuy
    5 months ago

    Hi debrowling - thanks for your question.

     

    Can you confirm you have moved to STP Phase 2? You must be reporting via STP Phase 2 for the new Final pay option to show.

     

    You can check this by going to the Payroll menu and clicking Single touch payroll reporting. Does it show STP Phase 2 as shown in this pic?

    I hope this help!

     

    Adrian

SupportNoteGuy's avatar
SupportNoteGuy
MYOB Staff
5 months ago

Hi debrowling - thanks for your question.

 

Can you confirm you have moved to STP Phase 2? You must be reporting via STP Phase 2 for the new Final pay option to show.

 

You can check this by going to the Payroll menu and clicking Single touch payroll reporting. Does it show STP Phase 2 as shown in this pic?

I hope this help!

 

Adrian

  • debrowling's avatar
    debrowling
    5 months ago

    Hi SupportNoteGuy - ah, yes, I see now that the client was still reporting using STP Phase 1. Now updated them to STP Phase 2, and the final pay option appeared! Thanks so much for your help! 

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