Wrong pay item used
An employee was paid personal leave but it should have been unpaid leave. Their personal leave accrual is minus 116.25 hours, and their annual leave accrual is positive 65.19 hours. So next pay I can partly adjust to: Annual Leave: +65.19 hours & Sick Leave: -65.19 hours This leaves sick leave accrual at -51.06 hours that I need to change to unpaid leave, and I'm unsure how to do this, so that it adjusts the sick leave accrual back to zero. I know I could over the next pays take out 37.5 hours & the following pay week unpaid leave 13.56 hours so I would make the following pay 13.56 hours unpaid leave. My question then is how will this reflect to show a sick leave accrued back to zero, as I seem to be able to put negative to sick leave and but can't add a positive to unpaid leave, in the browser version of AccountRight.
MYOB Team - print timesheets from portal
We are an NFP that gets audited every year. Our auditors require timesheet records that show the approval on the timesheets. The information shown for timesheets in the MYOB Team Admin Portal is perfect, but there is no way to print or export it from there? The reports for timesheets in MYOB don't show all the details and don't show the approval information. Is there a way to print/export the timesheets from the admin portal instead?
Missing job name in payroll
In our payroll system, we have jobs allocated to all payroll staff and all categories. However, not all payroll is allocated to jobs, and a significant portion (but not all) is reported as unallocated. When we run a transaction report, I can see which pay lines include the job name and which do not. At the moment, I must enter journals to reallocate wages to the correct jobs after each pay run. Does anyone have any ideas as to why this is happening? We are using account right.
Entitlement balance for reinstated employee
We have reinstated an employee who terminated in Nov-23, with annual leave paid out, and resumed in Feb-24. The balances on the Entitlement Balance Detail report do not match the balances on the employee card, although the year-to-date accrual amounts are correct. How can I correct the these so that the totals match?
EOFY STP finalisation 2023-24
We have a client that was using MYOB for payroll at the beginning of 2023-24 FY and they have not finalised their EOFY STPs. When I go in to their MYOB to finalise them it is asking for us to connect to the ATO, however they now use another payroll platform so if we connect it will affect the other link to the ATO for the other platform. How can we finalise their STPs for the 2023-24 EOFY? Thank you Jane
