MYOB Team - print timesheets from portal
We are an NFP that gets audited every year. Our auditors require timesheet records that show the approval on the timesheets. The information shown for timesheets in the MYOB Team Admin Portal is perfect, but there is no way to print or export it from there? The reports for timesheets in MYOB don't show all the details and don't show the approval information. Is there a way to print/export the timesheets from the admin portal instead?
Missing job name in payroll
In our payroll system, we have jobs allocated to all payroll staff and all categories. However, not all payroll is allocated to jobs, and a significant portion (but not all) is reported as unallocated. When we run a transaction report, I can see which pay lines include the job name and which do not. At the moment, I must enter journals to reallocate wages to the correct jobs after each pay run. Does anyone have any ideas as to why this is happening? We are using account right.
Payroll Run is correct but payment made is not
Hi, Last week’s pay run was processed correctly, but we encountered issues with two internet transfer payments. One employee was underpaid by $10, and another was overpaid by $36. In the following pay week, we corrected these errors by paying the $10 to the underpaid employee and deducting $36 from the overpaid employee’s pay. However, now the pay runs do not match the bank transactions. How can I resolve this discrepancy? Thank you.Entitlement balance for reinstated employee
We have reinstated an employee who terminated in Nov-23, with annual leave paid out, and resumed in Feb-24. The balances on the Entitlement Balance Detail report do not match the balances on the employee card, although the year-to-date accrual amounts are correct. How can I correct the these so that the totals match?
EOFY STP finalisation 2023-24
We have a client that was using MYOB for payroll at the beginning of 2023-24 FY and they have not finalised their EOFY STPs. When I go in to their MYOB to finalise them it is asking for us to connect to the ATO, however they now use another payroll platform so if we connect it will affect the other link to the ATO for the other platform. How can we finalise their STPs for the 2023-24 EOFY? Thank you Jane
EOFY Finalisation
Hi Support, Payroll activity report and payroll register report are matching up perfectly but STP reports are not matching up via EOFY Finalisation tab. When I try to submit updated events to the ATO, below is the error I get. How can I fix this problem of submitting updated info to the ATO and also, upon submitting if the info is not matching, where could be the problem? Thanks.
