Trying to do a final pay, but the 'final pay' option isn't appearing
In the balancing of leave entitlements etc for EOFY, I discovered that an employee's final pay was never processed. They are still an active employee in MYOB, and I need to do a final pay to pay his unused annual leave. He left voluntarily due to sickness. Following the instructions in the help article: https://www.myob.com/au/support/myob-business/payroll/processing-a-final-pay, it mentions to select 'Final Pay' from the Pay Cycle dropdown menu, but when I go to do this, I don't have 'Final Pay' as an option (see screenshot below). How do I best go about processing this final pay? Any tips of things I can check would be much appreciated. This client is new to me, and their file is a bit of a mess in general, which is why I didn't pick up this issue until doing EOFY reconciliations. :(
EOFY Finalisation
Hi Support, Payroll activity report and payroll register report are matching up perfectly but STP reports are not matching up via EOFY Finalisation tab. When I try to submit updated events to the ATO, below is the error I get. How can I fix this problem of submitting updated info to the ATO and also, upon submitting if the info is not matching, where could be the problem? Thanks.
ETP amounts not showing in STP report
Hi, I just noticed that ETP Taxable and ETP Tax amounts for one employee are not showing in their STP report. This employee has been terminated prior us moving to MYOB, so once we have transitioned to MYOB we put those amounts in their Pay History. I am sure that I have set up the ETP categories correctly in MYOB. I have tried submitting an adjustment pay with zero amounts and also notifying the ATO about the termination pay, but nothing happened. All other pay categories for this employee are correctly shown I am not sure how to fix this issue. Any help?
Super Fund Problem
I am trying to create a new Super Fund. MYOB lists 2 funds under "Panorama Super" - the first has spin 90194410365011. The second has spin 39827542991002. The employee has given details that include the ABN 39827542991 which suggest the second fund on the list is the correct one. But I can't select it! When I click on it, it always returns the first fund. Can you help me please?
Used Final Pay facility - superannuation incorrect
I followed the steps for Processing Final Pay in your Support documents. I used myob selected AL and AL loading headings. The AL Loading did not calculate superannuation. This is incorrect and in breach of the superannuation guarantee. Please advise how to correct this.Entitlement balance for reinstated employee
We have reinstated an employee who terminated in Nov-23, with annual leave paid out, and resumed in Feb-24. The balances on the Entitlement Balance Detail report do not match the balances on the employee card, although the year-to-date accrual amounts are correct. How can I correct the these so that the totals match?Salary sacrificing annual leave in lieu of payment
Three of our employees have asked to salary sacrifice future annual leave entitlements. I am aware that leave that has already accrued cannot be salary sacrificed, only leave from the date the employee submits their letter. I have a few questions regarding the posting of this in MYOB. How is it accounted for in MYOB payroll - is it allocated as a cashed out amount or as leave taken. If it is allocated as leave taken would you then salary sacrifice the same amount (with leave loading) so you would effectively end up with their normal pay figures and no further or reduced tax. This would also cancel out the entitlement taken from their leave entitlement balances.EOY Finalisation - PAYG withholding amount differs
Hello, I am in the process of confirming the STP amounts reported to the ATO. I have noticed that the PAYG withholding amount in the YTD verification report is $52 higher that in the Payroll summary report in MYOB. This is because an employee had $52 credited in the PAYG withholding account by mistake. How could I fix this issue so the PAYG Withholding amount from the Payroll register matches with the Payroll activity report? This happened in December 2023. Thank you.
STP Reporting - Novated Lease deduction
Hi there I have a question about Pre-Tax Novated lease deductions which are set up as "Not reportable" (as per MYOB guidelines) however the employee expects his total gross wages will be reported as (gross wages-pretax deduction) but employee's gross wages are being reported as full amount without pretax deduction. I have done some searching on this community forum and it seems that I should be changing the novated lease deduction STP code to "Other Employee Benefits", which I did, but this didn't reduce the Gross Wages for the 2024 for the employee. Can someone shed some light on how to reduce the gross wages in STP? Thanks Matina
