Edit job numbers withOUT using the Lists menu in AccountRight
Is there a way to edit or delete job numbers without using the dropdown [List --> Jobs] function? We have so many jobs (300,000+) that this page won't load. Wondering if they can be edited in the Purchases or Sales (or other) sections of MYOB. I've read that making the jobs inactive won't help with this either.
Block Browser Version of MYOB Accountright
We've encountered an issue where User permissions are not the same in the Desktop version of MYOB Accountright as they are in the Browser version. i.e. Enter a Bill is read only in Desktop, but same user can enter a bill in the Browser version. Is there a way to block a user from accessing the browser version of MYOB AccountRight?
AccountRight Emails for statements not being sent.
When emailing a large group of statements 60 or more AccountRight will only show 10 or 15 emails in sent emails. There are no indicators to say emails were "rejected, marked as spam, or bounced, or pending". Customers contact us to say they are not receiving statements when we send every week. I tried sending small groups of 20 or less and MYOB will only select randomly approximately 8 shown as sent. When sending statements for a supermarket chains to one email address MYOB will only select a handfull of maybe 4 when all stores (40 plus) in the group have the same email adress. I checked our internet speed and we have 54 mbps download and 18 upload which is a fast service. The isse have been present before and after the new AccountRight update 15th May.Problems with myaccount.myob.com can't choose account
Hi, I'm trying to log into myaccount.myob.com with our admin account to look at invoices and our billing details, but when I get this prompt on the screen, selecting either account and press "Go to my account" does nothing. The prompt just stares back at me. I have tried Edge, Chrome & Firefox, they all do the same thing. getting into my.moyb.com.au is fine, but only shows up the one account. Regards Damien
EOFY STP finalisation 2023-24
We have a client that was using MYOB for payroll at the beginning of 2023-24 FY and they have not finalised their EOFY STPs. When I go in to their MYOB to finalise them it is asking for us to connect to the ATO, however they now use another payroll platform so if we connect it will affect the other link to the ATO for the other platform. How can we finalise their STPs for the 2023-24 EOFY? Thank you Jane
