Entitlement balance for reinstated employee
We have reinstated an employee who terminated in Nov-23, with annual leave paid out, and resumed in Feb-24. The balances on the Entitlement Balance Detail report do not match the balances on the employee card, although the year-to-date accrual amounts are correct. How can I correct the these so that the totals match?
Edit job numbers withOUT using the Lists menu in AccountRight
Is there a way to edit or delete job numbers without using the dropdown [List --> Jobs] function? We have so many jobs (300,000+) that this page won't load. Wondering if they can be edited in the Purchases or Sales (or other) sections of MYOB. I've read that making the jobs inactive won't help with this either.Block Browser Version of MYOB Accountright
We've encountered an issue where User permissions are not the same in the Desktop version of MYOB Accountright as they are in the Browser version. i.e. Enter a Bill is read only in Desktop, but same user can enter a bill in the Browser version. Is there a way to block a user from accessing the browser version of MYOB AccountRight?AccountRight Emails for statements not being sent.
When emailing a large group of statements 60 or more AccountRight will only show 10 or 15 emails in sent emails. There are no indicators to say emails were "rejected, marked as spam, or bounced, or pending". Customers contact us to say they are not receiving statements when we send every week. I tried sending small groups of 20 or less and MYOB will only select randomly approximately 8 shown as sent. When sending statements for a supermarket chains to one email address MYOB will only select a handfull of maybe 4 when all stores (40 plus) in the group have the same email adress. I checked our internet speed and we have 54 mbps download and 18 upload which is a fast service. The isse have been present before and after the new AccountRight update 15th May.
