When I go to create a super payment on the browser and set the dates to last month, the list includes salary sacrifice and additional super payments that fall outside the requested dates.
I can't see any reason for this - I would pay those additional payments along with the super guarantee payments of the same day.
It doesn't happen on the Desktop version.
Any thoughts on why this is so, or is it a glitch?
Hi georgieh,
Nice work checking it in both the browser and the desktop. On the browser’s Super payments screen, there’s a small display quirk: if you sort the columns, you might see an extra row for some super items (like Salary Sacrifice). Those extras can’t be ticked and don’t change the total — only payments with a Payment Date in your selected range are actually submitted.
Quick fix: clear the column sort (or use Desktop) and you’re good to go. If it still plays up after that, jump into My Account to lodge a support ticket, or ask MOCA to connect you to live chat, and we’ll take a closer look.
Regards,
Genreve
