EOY Finalisation - PAYG withholding amount differs
Hello, I am in the process of confirming the STP amounts reported to the ATO. I have noticed that the PAYG withholding amount in the YTD verification report is $52 higher that in the Payroll summary report in MYOB. This is because an employee had $52 credited in the PAYG withholding account by mistake. How could I fix this issue so the PAYG Withholding amount from the Payroll register matches with the Payroll activity report? This happened in December 2023. Thank you.
Template issues
Can you please tell me how, on the new online version we can customise the templates to show job numbers - this is an integral part of our business and the new format will not let us add a "job no" column as the desktop version does. Also on occasion we need to alter an invoice at point of sale - how do we do that once it has been recorded - the invoices are locked nad connot be altered as in the desktop version PLease help this is urgent for us
Customer Prepayments in AR Brower Version
I have a client who has just migrated to the AR browser version. They have previously used customer prepayments in the desktop version. Is this possible in the browser version, as we can't seem to make it work? We have created a nil invoice and then applied the prepayment to that sale. This customer will pay weekly payments until his invoice is created at the end of the month. Are they to create a nil invoice for every payment? Why doesn't it work like it did in the desktop version? Any ideas on how to make this simple for my client? Many thanks :)
Wrong pay item used
An employee was paid personal leave but it should have been unpaid leave. Their personal leave accrual is minus 116.25 hours, and their annual leave accrual is positive 65.19 hours. So next pay I can partly adjust to: Annual Leave: +65.19 hours & Sick Leave: -65.19 hours This leaves sick leave accrual at -51.06 hours that I need to change to unpaid leave, and I'm unsure how to do this, so that it adjusts the sick leave accrual back to zero. I know I could over the next pays take out 37.5 hours & the following pay week unpaid leave 13.56 hours so I would make the following pay 13.56 hours unpaid leave. My question then is how will this reflect to show a sick leave accrued back to zero, as I seem to be able to put negative to sick leave and but can't add a positive to unpaid leave, in the browser version of AccountRight.
Make Supplier Terms functionality available for browser / MYOB Business
I've posted and replied to a few spots now on this. The broswer / MYOB business version does not have supplier terms functionality. This means using uploads is a very inefficient and excessively costly way of entering supplier bills. So we have to go backwards a number of steps, and use the desktop app to be able to get bills entered up cost effectively. Please fix this up, I find it hard to believe that this functionality was not implemented from the get-go of launching the browser based system, which I firmly believe is the future....supplier terms when creating a bill - works on desktop - not on browser, why?
Hi, When we used desktop to convert files in in tray to a bill, the supplier terms pull from the card automatically. But when we use the browser to create a bill from uploads, it does not use the terms on the supplier card at all. This means when we use the browser to enter up bills, we have to manually adjust the term on every bill, which is a huge huge unnecessary time cost to running our business. Why is it doing this? is it my browser (note I have tried on different browsers and different devices and they all do the same) or is it some setting /somethings else? and is there a fix? (I sure hope so)Recurring transactions not recurring
Hi all I have always noticed but never thought to ask here... I have some monthly automatic payments set up as recurring transactions. Is there any reason why randomly some will not recur? I process my monthly bank statement and usually i have to manually create the payment (using the RT window) and always go back in to make sure the next payment date is correct in the schedule. It is not that same transactions every time. Thanks CarolynMYOB Team - print timesheets from portal
We are an NFP that gets audited every year. Our auditors require timesheet records that show the approval on the timesheets. The information shown for timesheets in the MYOB Team Admin Portal is perfect, but there is no way to print or export it from there? The reports for timesheets in MYOB don't show all the details and don't show the approval information. Is there a way to print/export the timesheets from the admin portal instead?
