Forum Discussion

mel_1505's avatar
mel_1505
Cover User
2 months ago
Solved

PaySuper set up

Hi,

 

I'm trying to sign up to PaySuper but keep getting an error message "Whoops, we've hit a snag!"

 

Can someone help me with this?

 

Thanks

browser
  • Shella_A's avatar
    Shella_A
    2 months ago

    Hi mel_1505​,

     

    That 'Whoops, we’ve hit a snag' message usually indicates a technical issue during the verification step, and in many cases, it needs to be looked into by our team. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

     

     

    Cheers,
    Shella

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 months ago

    Hi mel_1505​,

     

    That 'Whoops, we’ve hit a snag' message usually indicates a technical issue during the verification step, and in many cases, it needs to be looked into by our team. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

     

     

    Cheers,
    Shella

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