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Ryan-C's avatar
Ryan-C
Experienced Cover User
5 days ago

supplier terms when creating a bill - works on desktop - not on browser, why?

Hi,

When we used desktop to convert files in in tray to a bill, the supplier terms pull from the card automatically.

But when we use the browser to create a bill from uploads, it does not use the terms on the supplier card at all.

This means when we use the browser to enter up bills, we have to manually adjust the term on every bill, which is a huge huge unnecessary time cost to running our business.

Why is it doing this?

  1. is it my browser (note I have tried on different browsers and different devices and they all do the same) 
  2. or is it some setting /somethings else?
  3. and is there a fix? (I sure hope so)
browser
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why?","id":"message:891022","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:76706"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Sales"},"conversation":{"__ref":"Conversation:conversation:891022"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:891022"},"body":"

Hi,

When we used desktop to convert files in in tray to a bill, the supplier terms pull from the card automatically.

But when we use the browser to create a bill from uploads, it does not use the terms on the supplier card at all.

This means when we use the browser to enter up bills, we have to manually adjust the term on every bill, which is a huge huge unnecessary time cost to running our business.

Why is it doing this?

  1. is it my browser (note I have tried on different browsers and different devices and they all do the same) 
  2. or is it some setting /somethings else?
  3. and is there a fix? (I sure hope so)
","body@stringLength":"678","rawBody":"

Hi,

When we used desktop to convert files in in tray to a bill, the supplier terms pull from the card automatically.

But when we use the browser to create a bill from uploads, it does not use the terms on the supplier card at all.

This means when we use the browser to enter up bills, we have to manually adjust the term on every bill, which is a huge huge unnecessary time cost to running our business.

Why is it doing this?

  1. is it my browser (note I have tried on different browsers and different devices and they all do the same) 
  2. or is it some setting /somethings else?
  3. and is there a fix? (I sure hope so)
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