Incorrect Due Date Displayed on COD Supplier Bills
Hi, I've recently noticed what appears to be an issue with the due date being assigned to supplier bills. We received and uploaded a supplier invoice with: Invoice Date: 04/09/2026 Payment Terms/Due Date: C.O.D. However, after the bill was created in MYOB, the Bills List screen displayed a due date of 04/10/2026, effectively treating the invoice as being due 30 days from the invoice date. Because the bill appeared as not yet due, it remained unpaid. We only became aware of the issue when the supplier contacted us to follow up on payment. Could you please advise: Is this a known issue? Are there any settings within MYOB that could cause a COD invoice to be assigned a due date one month from the invoice date? Is there a way to ensure uploaded supplier invoices with COD terms default to the invoice date as the due date? I look forward to your advice. Thanks...Michelle
No bank account number shows on Statements
Is there a way to have my bank account number on my statements? I have had a look at the templates and cant see a way to add it (Browser). More than once I have been told there is no bank account number. The number is on the invoice I send out, but if I am sending out a separate statement at the end of month, some people will just receive that and want to pay online via internet banking.
supplier terms when creating a bill - works on desktop - not on browser, why?
Hi, When we used desktop to convert files in in tray to a bill, the supplier terms pull from the card automatically. But when we use the browser to create a bill from uploads, it does not use the terms on the supplier card at all. This means when we use the browser to enter up bills, we have to manually adjust the term on every bill, which is a huge huge unnecessary time cost to running our business. Why is it doing this? is it my browser (note I have tried on different browsers and different devices and they all do the same) or is it some setting /somethings else? and is there a fix? (I sure hope so)
Template issues
Can you please tell me how, on the new online version we can customise the templates to show job numbers - this is an integral part of our business and the new format will not let us add a "job no" column as the desktop version does. Also on occasion we need to alter an invoice at point of sale - how do we do that once it has been recorded - the invoices are locked nad connot be altered as in the desktop version PLease help this is urgent for us
