ABA - payroll file

[Endg]

HI 

 - I need to give someone access to do the pays while I am on leave. What access do I need to give them to be able to do this?  I had providedd Payroll access but they were unable to create the bank file on our precatise run. (insufficient permission).  Please advise.

[vidario1 · Accepted solution]

Hi

Have you made sure 'Prepare Electronic Payments' has been ticked for the user (Setup -> User Access -> Manage Roles)? I would ensure it's been ticked under both Banking and Payroll tabs as well as ticking 'Spend Money' in the Banking tab.

Hope that helps

Thanks

vidario

[Endg]

Thank you - it did looklike this was already ticked in both places but I have unticked and re-ticked and we will try again this week. My user will be doing this on-line - do I have to adjust anything in the On-line user access?

[vidario1]

You can check if they have access by going to Setup -> User Access -> Manage online access. If their name is not on the list you'll need to invite them via 'Invite new online file user'.

Let us know how you go  

[Sean_DC]

Hi @Endg 

Thank you for your post. May I extend a warm welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge. If you do have any further enquires don't hesitate to post on the MYOB Community Forum again. Quick thanks to @vidario1 for helping out @Endg.

I'm attaching some Help Articles you may find useful as well:

• Set up user access
• Manage users
• Set a user's online access level