Forum Discussion
Update again. I am now back in Oz and finding this easier to do:
1 - Copy the data file from your server to a local PC running Win10
2 - Rename the file (I added "STP" in the name)
3 - Open the file from that PC (using the library to add the file in your list)
4 - Login and go to Payroll Reporting and you should find all the unlodged STP reports
4A - If you dont find the unlodged reports then just do a xero pay for one employee. This should list them all.
5 - You can test send by sending one of the files. If successful continue and wait till all files show "accepted"
6 - Restore the "STP" named file to the server.
7 - Rename the existing file to something like "pre STP fix"
8 - Rename the copied and restored file to your desired name
9 - Login as per normal to the file restored onto the server and you can see all the files sent and run your YTD verification (to date) to reconcile your payroll.
Thanks for the advice however as we have multi users to MYOB we will have to let other activities paused for this.
Hope MYOB can have a ultimate solution to this soon.
- John212 years agoExperienced User
Yes I had the same issue but the whole process took me about 30 minutes max. Depends on how quick your file transfers locally.
- Invenio2 years agoContributing Cover User
Thanks a lot. Will try if we have no other choices. Sounds like it is a MYOB issue for server based AccountRight.
- L-Mac2 years agoContributing Cover User
no it isnt ONLY a server based issue - my client has been a MYOB user for YONKS, appears that she is also running on Windows 8.1, just determined that - we are going to have to utilise the work a round discussed in order to get the STP data sent to ATO whilst they decide whether to upgrade their desktop to later one with a leter version of Windows and if so when ...... pity MYOB werent aware that some clients couldve still been utilising older Windows versions..
- PenJ2 years agoExperienced Cover User
Hi All, my understanding of all of this is that if you have to go to STP Phase 2 then the file must go online by end of year.
The Microsoft 8.1 will reach end of life in Jan (so will need to be upgraded anyway)
and Server 2012 will reach end of life in Jun (so again will need to be upgraded anyway).
regards