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August
August
When you open an exisiting Pay Liabilities transaction (eg for super) the 'Dated From' and 'Dated to' fields show the date from and to of the last Pay Liabilities transaction rather than the one you are looking at.
eg Say I process a super payment on 10/7/23 for the period 1/4/23 to 30/6/23 then go into find transaction and open up any of them from the past they will ALL now show as being for the period 1/4/23 to 30/6/23!
A couple of years ago (might be shorter) I spend quite a bit of time with Partner Support to make ensure they understood the problem and were able to replicate it on their end. They confirmed it, they were able to re-create it, they were able to see it was not a bug in the prior version and they told me it would be fixed quick smart.
Why has this not been addressed and fixed?
August
August
bump
September - last edited September
September - last edited September
appears to be fixed in 2023.8
September
September
Hi @Freman,
Thanks for updating us about this. We are grateful for your effort in letting us know that it is already fixed in the 2023.8 version of AccountRight. Thank you once again for your patience and understanding throughout the process.
Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist.
Cheers,
Leneth
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4 weeks ago
4 weeks ago
And for maximum comical effect the latest version 2023.9.1.7 has reintroduced the BUG!
This is exacly what happened when you fixed this bug many years ago for me --> it was re-introduced a few versions later which prompted my first post in this thread. So now we are up to the triffecta for this one!
ALL pay liabilities that I have looked at so far (years old ones included) have the date range 1/7/23 to 6/11/23 (todays date).
You guys have to identify why you keep making the same mistake over and over again. (Perhaps a programer who doesn't quit get it, or some poorly written documentation that is causing confusion each time a dev reads it)
Shocking.
4 weeks ago
4 weeks ago
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