PLS Pre Lodgement rejection error

Question

When trying to complete a pre-lodgement check&nbsp;on a clients business activity statement with an installment % at T2 - the following errors are received- even though the ATO prefill details have not been altered.&nbsp;The system wants to remove the instalment amount in the BAS - is this a known error? What should we do?&nbsp;RETURNS REJECTED&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Errors&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Code:&nbsp;&nbsp;&nbsp; CMN.ATO.AS.EM023&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fields:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Summary: You must select a reason for the variation at T4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Details:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Code:&nbsp;&nbsp;&nbsp; CMN.ATO.AS.EM060&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fields:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Summary: 8A was reported as 2729 and will be corrected to 1692&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Details:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Code:&nbsp;&nbsp;&nbsp; CMN.ATO.AS.EM060&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fields:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Summary: 9 was reported as 2006 and will be corrected to 969&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Details:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Code:&nbsp;&nbsp;&nbsp; CMN.ATO.AS.EM060&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fields:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Summary: 5A was reported as 1037 and will be corrected to 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Details:

angelal · Accepted Answer

This morning we have found that our Practice Online BAS&nbsp;forms are now validating.

ilmar · Answer

Hi&nbsp;AngelaL,&nbsp;pallan&nbsp;and sambennett,
&nbsp;
The ATO have deployed a fix on Friday, so the issue regarding CMN.ATO.AS.EM023 should now be resolved,

angelal · Answer

Similar error within Live Tax when attempting to validate a BAS. Error received ATO has not passed validation of the return. We phoned MYOB support to be advised that it is a known issue. Haven't been able to locate any support notifications in regards to this "known issue".

james_r · Answer

Hi Sam,&nbsp;
&nbsp;
We are currently investigating this error with the ATO. It can occur in both desktop AE/AO and using our Online Portal. We have had quite a large influx of rejections with this message within the last week which has not been due to any software changes we have made.&nbsp;
&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Errors
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Code:&nbsp;&nbsp;&nbsp; CMN.ATO.AS.EM023
&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fields:
&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Summary: You must select a reason for the variation at T4.
&nbsp;
This should not appear if you have not entered a value at T3.
&nbsp;
For now I would advise urgent returns to be lodged using the Tax Agent Portal, which has an older system that does not get the rejections.&nbsp;
&nbsp;
Once we have finished the investigation and have a solution I will reply back to this thread.&nbsp;

pallan · Answer

Our firm have had numerous rejected activity statements&nbsp;in the last 2 weeks since updating our desktop AE. We have had errors similar to the one in this thread as well as errors to do with revision statements, and errors&nbsp;saying we don't have correct authority for clients. We are not preparing any further BAS using MYOB until further notice.

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PLS Pre Lodgement rejection error

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