Emails rejected
My emails are unsucessful and they are from clients that I have emailed many times. Please help.
Diagnostic-Code: rejected
Hi TWMS
We appreciate your patience for getting back to us and provided information on your Issue. Generally speaking, a rejected diagnostic code means that the recipient's end has rejected the incoming email. While there is no setting within MYOB Essentials specifically there is one thing you can try.
Email an invoice to yourself. This will let you confirm the email address that the email is being sent from. Once you know this, provide it to the recipient so they can ensure it's whitelisted against any antispam systems they have set up on their email as well as adding it to heir address book within their email.
Let me know if you require any further assistance with this. I'm happy to assist you.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Cel
