Invoice - Error! Reference source not found

[polacc]

When I generate and print (in Word) an invoice in MYOB Acountance Office I get the above error ("Error! Reference source not found")

The error message is displayed in fields: GST, Total Including GST, Amount Paid and Balance Due.

The same problem is when invoice is for tax return and for BAS.

[Jacksen]

Has your process worked previously using the same template?

[polacc]

It worked fine until last Friday.

[Sandy_C]

Hi @polacc 

Thank you for your query.

I would like to let you know, on 30 March 2021, Microsoft released an update for Office 365 and we've identified that this update is causing issues with MYOB AE/AO that uses the mail merge functionality.

For full information about this, please refer to this help article: Mail merge issues after Microsoft updates

Regards,

Sandy

Client Support Representative