Bulk Emailing Debtors Statements in AO

[Janeharkz]

Please could you let me know How I can select the invoice email address when emailing my statments.  Currently it defaults to the main email address.

[nickypic]

Hi @Janeharkz

It is not possible to change the email address for a specific client during invoice emailing or bulk emailing of statements.

In 5.4.27 and above we do have the option to setup Debtor Invoice email address.  On the Bills Ready to Print screen you can view the Invoice email address if setup.  Bills will automatically go to this email if it exists.  If no Invoice email exists it will go to the primary email.

When doing emailing debtor statements you will have an option to select to use the Invoice Email, if chosen this address will be used as first preference and if doesn't exist the primary email address will be used.

If you need help configuring the invoice email please call our support team on 0800 94 96 96.