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lotsacats's avatar
lotsacats
User
5 years ago

Complaint

We believe we have been overcharged on our account. I have been told that I should speak to our Account Manager about this. I have spoken to both the Account Manager and her team leader and still nothing.

Who can I speak to, to get this issue resolved?

 

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    5 years ago

    Hi lotsacats, 

     

    Apologies for the delayed response.  Sorry to hear about this, can you please send me a private message with your serial number and details on the over charge so I can take a look into the account for you.