"The Company File version is not supported" after upgrading to 2019.4

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Killymoon
4 Posts
Cover User
Australia
Cover User

4Posts

2Kudos

0Solutions

Re: "The Company File version is not supported" after upgrading to 2019.4

Thanks for the followup, Steven, and thanks to mooman79 for prompting the fix.

AccountingPower
Valued User
194 Posts
Valued User
Valued User

194Posts

8Kudos

10Solutions

Re: "The Company File version is not supported" after upgrading to 2019.4

I can see that this "Hotfix" has not been digitally signed.

I'm very apprehensive about using any download from any source (especially on a client datafile) that has not been digitally signed as it does not guarantee its origin.

Are you able to supply a signed version of this hotfix - If anything where to go wrong when applying to a client file it would be a legal nightmare.

Matthew Jones - 0457 957 596
Excel and PowerBI Expert for MYOB
MattKuhn
1 Post
User

1Posts

0Kudos

0Solutions

Re: "The Company File version is not supported" after upgrading to 2019.4

I have run the hotfix and when attempting to access the file I keep receiving the same message that the file is 2019.5 and needs to be upgraded.  I have restored the backup and attempted this several times now and get the same result each time.

 

Is there another work-around?

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post