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November 2020
November 2020
Hi guys,
Prepared (and pre-lodged) and IAS which a client signed and returned for lodgement. When we went to lodge it wasn't showing on the Lodgement Manger screen. Followed the usual checks of refreshing that screen and checking it wasn't set to ELS lodgement.
Turns out the complete code was 0000, on uncompleting and then recompleting the Activity Statement to get a new complete code it showed up available to be lodged.
Please get this fixed for future versions, while it's only a 1 in 10,000 it means getting a client to re-sign docs.
Cheers
Haydn
December 2020
December 2020
Hi @hj
Thank you taking the time to write this feedback. While you are right that the occurance of this is small, it is an issue that should be avoided in the first place.
I have forwarded this feedback to our product development space.
Regards,
Sandy
Client Support Representative
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