Bank Feed cannot link Bank

[INTHEHILLS]

Received email saying bank feeds are reading, however cannot choose bank account to link, drop down arrow not working

[Earl_HD]

Hi @InTheHills,

Thanks for your post, and my apologies for the late response.

If bank feeds are configured for a credit card account, please verify the presence of a liability account code in your accounts list. If the account codes are correctly configured and you're still facing difficulties selecting the appropriate account, kindly attach a screenshot of the Bank Feeds window along with the options visible in the account selection dropdown. This additional information will assist us in conducting a more detailed investigation.
 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Looking forward to your response.
Regards,
Earl

[Earl_HD · Accepted solution]

Hi @InTheHills,

I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

Regards,
Earl