Totally understand upgrading for security etc....but the new features and layout are hard to read, clumsy to navigate, takes longer to input data and is not user friendly at all, especially when invo...
Hi Siobhan2,
Thank you for sharing your detailed feedback regarding the upgrade. It's frustrating when a system upgrade causes such disruptions and challenges, especially during a busy time like the year-end rush. Your detailed feedback about the various aspects of the new layout and features in MYOB is incredibly helpful in understanding the pain points you're facing.
It's evident that the changes in design and functionality are impacting your efficiency and workflow, particularly in invoicing and navigating through transactions. I can imagine how much more effort and time it must take for your small business to process everything. I apologize for the inconvenience caused. While I can't promise when this will be fixed or when the next update will be, your feedback is crucial. I'll make sure your comprehensive list of concerns gets to the right team. They'll need to know how these alterations have affected your ability to smoothly run your business. Please expect that your insights will be instrumental in shaping future updates and improvements to enhance usability and efficiency.
Thank you for taking the time to provide such a thorough breakdown. Your patience and cooperation are genuinely appreciated.
Cheers,
Princess