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MYOB Essentials- GST Number not displaying on Invoices.
Hi, Since the upgrade on MYOB Essentials, I am having problems with the invoice template. It has dropped the GST number and clients are starting to email me about it. I go into the settings and check it.. 2 things.. 1. - The gst number if selected in the settings still doesn't show on the exported pdf 2. - It doesn't label the number "GST #" with a heading. So it's just a random number under my details. Help please. Thanks, Matt3Views0likes1Comment- 2Views0likes1Comment
Reorder list of customised forms
It would be extremely helpful if we could reorder the customised forms list. Can MYOB explore this please. Saw a post 5 years ago saying it is not a priority, but going paperless now adays and sending multiple forms it would be very helpful. Thanks2Views0likes1CommentSTATEMENT CURRENT AND OVERDUE AMOUNT NOT SEPARATED
why do the statements show the current and 30 days overdue together as the current amount. all our customers are on 30 day terms( Day of the Month 30) For some customers it shows perfectly separated and while for some the amount is added all together as the current amount. Sometimes even for the same customer statements for 2 different months which show the amount dues differently. Please see attached screenshot of statements of the same customer. 1 march statement and 1 April statement.8Views0likes1CommentReconciliation undone by the recent software changes
I need to submit the March Quarter BAS, and have allocated all transactions. Now I find that the reconciled December 31st balance of my main bank account has been unreconciled, and transactions require matching again. What is going on? Are there other underlying problems? As usual ABSOLUTELY NO SUPPORT FOR CLIENTS after going to /contact us as advised by after hours telephone message. Now I am travelling for 2 days and cannot get back to this before the weekend. is the recent interface change stable? can we revert to a previous interface? Essentials - or whatever you call it now - on the web.2Views0likes1Comment