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Product Ideas

Banking: Emailing Receipt option

MHS
Experienced Cover User
Experienced Cover User

25Posts

710Kudos

0Solutions

25 Posts
Experienced Cover User

It would be great to be able to email receipts to customers when you receive their payment, at the moment you can only print and I find this waists time and paper.  (The email remittance feature works great so why not have an email receipts option too.)

 

Thanks

Current Status: Open
Last Changed: June 2021

Thank you all for showing your support and voting for this idea. While we recognize the importance of sales receipts to your business, due to competing priorities we regretfully announced that the inclusion of this idea has been delayed until further notice. We’ll share information on the future status of this idea when we have more information.

357 Comments
CRUISEMASTER
3 Posts
Cover User

You used to be able to do this in previous versions, why did you take it off

EUNLIMITED
1 Post
User

An email receipt to clients needs to be added, instead of having to print first and then email....

Stephen_Z
4 Posts
Cover User

2013 suposed to be released and now we are 2021 still waiting!

email remittance feature works great and we still do not have an email receipts option

JaneS07
19 Posts
User

I've been requesting the option to email receitps for 16 years.  So many others are asking for this feature, why are our requests being ignored.  We pay a lot of the software but it does not offer what the customer wants.  Pleae MYOB listen to our requests.

commercial
6 Posts
Cover User

Seriously this is beyond a joke. I pay $1,800 pa for this software and it's hardly changed in the 25 years that I've used it. This simple request to be able to email sales receipts would take a developer less than a day to build. Clearly MYOB don't even read the feedback on this forum!! It's such an important function that our clients and MYOB's clients expect.

 

HOW CLEAR DO WE HAVE TO BE.........

 

1. Go to the Sales command centre

2. Look at the Statements button - it says "Print/Email Statements"

3. Look at the Receipts button - it only says "Print Receipts"

4. Code the Receipts button to function with the same two options as the Statements - that is "Print/Email Receipts

 

I'm giving MYOB until the end of 2021 to get this "planned" enhancement implemented. If not I'm finally moving to Xero. I suggest all those hundreds of people who have posted on this topic over the last 15 years do the same. Maybe it's on the "to-do-list" of the poor person in their call cetre that takes 45mins+ to answer my calls. Alternatively maybe someone should go down to MYOB HQ on Punt Rd and check to see if they've actually got there lights on!!

H-TS
Trusted User
461 Posts
Trusted User

+1 to @commercial 's comment. The kudos buttons are turned off on this post? 🤔

maxmil
Contributing Cover User
7 Posts
Contributing Cover User

Can you please respond to the thread that has been going since 2013 requesting a function to email a receipt.  

Steven_M
45,180 Posts
Former Staff

Thank you for showing your support for this idea. We're pleased to let you know that work on this idea will be starting soon, with a plan to release in the second quarter of this year. 

 

We'll have more information to provide you as we build out this functionality.

H-TS
Trusted User
461 Posts
Trusted User

Thanks @Steven_M . Nice to have some good news from MYOB. Smiley Happy 

RWAG
5 Posts
User

Great news to hear that email receipts function coming soon, I've been requesting this for years, so hopefully MYOB can live up to its promise for release this year.