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"Prepare bank deposit" depositing to wrong account
We have a problem when when doing a bank deposit in MYOB AccountRight, the MYOB bank account showing on the screen IS NOT ALWAYS the bank account to which the bank deposit is deposited in MYOB. We have tried tabbing out of the selected MYOB (bank) account selected, typing in the code manually of the MYOB (bank) account, refreshing etc. We have petty cash and 2 x (MYOB) bank accounts. MYOB seems to select one of these three to deposit the bank deposit in. It does not always deposit to the account that is showing on the screen. This has been confirmed multiple times. The only fix we have is to delete the transaction and restart MYOB to redo the transaction if we want to do a bank deposit to a different bank account than the one we were currently working on. Do you have any suggestions? Thank you.0Views0likes0Comments- 6Views0likes1Comment
Prepare Payroll has lost Bank feed
I'm trying to process a payroll urgently. Last payroll run a fortnight ago was fine. Since then, a change has been made to MYOB Business and menu items are on the left instead of at the top and now I have this problem. I go into Payroll/Prepare wage payments, and it tells me "Account details missing" I can't go further with payroll processing as the only option it gives me is to Download a bank file!! The message Account details missing must be incorrect as when I go to Banking/Bank transaction it is still showing bank transaction correctly (including the electronic payroll payments made from the bank yesterday which I am trying to process in payroll).21Views0likes3Comments