If you change the date in the emailing statement screen to a previous date (eg two days ago) the balance owed by the clients do not refresh to reflect the date of two days ago, the balance remains at...
Hi VineyPlumbing
The balance listed on the screen for the customers in the print/email statements window is the balance on the card not and its not related to the statement date. The program will do this as its pulling the balance directly from the card balance and doesn't look at the statement balance to draw on for the window. This has always been the case since the conception of AccountRight.
What you are describing i.e. it being the balance from the statement would be considered a product enchantment and as such should be posted as an AccountRight Idea Exchange for consideration of the program development team,